Hello Savor the Journey Readers,
This is TexasGrammy talking. I’m writing this myself. It is not something I am forwarding from anyone else. Email me through my contact me area in the left column if you like, for verification.
I have just spent over 1 hour & 15 minutes on the phone with PayPal Security on the night of Monday, June 23, 2008. I waited 20 other minutes on hold to get help. Tomorrow I must change my checking account. I have had to change my credit card number.
Tonight between 7:15 p.m. and 9:05 p.m. CDT, someone made several large transactions FROM my PayPal account, draining it, and the rest of the $3,575.00 was scheduled to come from my checking account through PayPal. Transactions were being made very quickly … a couple were within 2 minutes of each other.
How did I find out? I am in awe …. I received a phone call from the last ’seller’ tonight at 9:25 p.m. He asked for [my name]. My hubby had a cautious look on his face when he gave me the phone. The gentleman asked if I ever go by ‘grammy’ …. Well, my paypal addy was ….grammyblahblahblah (disguised by me) . He asked if I had purchased anything from him tonight on PayPal … “No. I haven’t used PPal in at least a couple of weeks.” The caller explained to me that he just had a ‘bad feeling’ when the paypal payment came through from a … … grammy …. because he didn’t feel like a true ‘grammy‘ would ever be buying from him. He could tell by talking to me that “you wouldn’t be buying what I am selling.” Of course I asked what I had supposedly bought, but he said, “Let’s just call it ‘video equipment’ and leave it at that.” He said, ”I’m refunding your money right now …. go check your email.” He did refund the $425 immediately.
Upon checking my PayPal account, I found it to be empty. I was sick at my stomach. I kept far more there than anyone should have, but hadn’t wanted to pay fees to switch it out. Never again. The seller called again later to tell me to call my bank asap to put a hold on withdrawals, because he had actually been paid with an e-check for $425. Called bank. Place hold note … must sign in the morning.
Called PayPal. Discovered the lineup of transactions tonight. A total of $3575, emptying my Ppal, +2 from my CCard on file, and the rest of the balance to come from my bank account. Thankfully, PayPal had ‘already’ noted suspicious activity and placed my account on hold, since it was over-drained in the first transaction.
I don’t have my money back yet, as the investigation team has it now. I’ve filled out a bunch of forms for PayPal, plus the girl helping me was so gracious and kind. We had her on speaker phone … When hubby came in, I announced his presence, and he said, Ma’am, “I hope you can help her because she’s fighting back tears.” I could not have asked for a better person to stick with my initial reaction of disgust, then being appalled at the total amount, the fact that my bank account and credit card are involved … etc.
Friends, I ask you to go to your PayPal account right NOW. Check to be sure it’s correct. And ….. change your password today, along with your security questions. Amber said that even reversing the order of your security questions will help, if someone has captured your info. Theives just know what order the answers come in, but not usually what the question is.
I share this only as a way of sharing the fact that if you are not attending frequent watch over your PayPal, you need to check it. Now is a perfect time. I found out because of an honest, awesome seller. Like I told him, he could have kept the $425, and I might not have known until my next bank statement. I had been gone much of the evening, during all of this frenzy of PPal activity. It only takes a small amount of time.
Best wishes to each of you. If I can help just one of you, I will feel that I’ve shared the learning tonight.
Sincerely,
Bev / Tex Gerard
TexasGrammy
I will certainly upload something better soon! I just need this to get read! *wink*